Hope: Dee's Story: The Long Road Back

Those emerging from chronic homelessness often find navigating the web of available social services overwhelming. ACT team members and specialists help customers access the appropriate services, guiding them through many administrative processes.

For example, Dee’s ACT team began researching for her the process to legally change her name. As a transgender woman, Dee feels awkward providing legal documents that still contain her birth name when applying for new jobs.

Dee waits to meet with her Act team member in Pathways to Housing’s reception area.

The Long Road Back

Those emerging from chronic homelessness often find navigating the web of available social services overwhelming. Pathways to Housing's Assertive Community Treatment team members and specialists guide them through an administrative maze of paperwork and follow-up calls. As a transgender woman, Curry feels awkward providing legal documents that still contain her birth name when applying for jobs. Above, Curry waits to meet with her ACT team member at Pathways to help her in the process to legally change her name.